The Claims Intelligence Platform
Assured is the only platform that achieves truly touchless, straight-through claims processing powered by four underlying technologies, with structured data at the core.
Generative AI
From gathering information to answering questions, GenAI understands claim context and automates tasks for adjusters so they can focus on high-value decisions. GenAI powers Assured Messaging and Emma, our agentic AI, becoming a true force multiplier for your team.
Advanced AI
AI models are only as good as the data you give them. Assured uses advanced AI to optimize user experiences, automate decision making, and identify fraud — all enabled by structured data.
Augmented data
User input alone rarely tells the full story, which means adjusters spend hours chasing down missing details. Assured integrates with 50+ external data sources and surfaces key insights, enabling better informed decisions in record time.
Claims automation is the holy grail. Structured data is the missing piece.
Everyone wants to achieve straight-through processing, but most start in the wrong place. They add AI tools and chase touchless claims through surface-level fixes, but the problem starts before that. The real problem, and solution, is the underlying data.
Problem
Open-ended questions, fragmented channels, and inconsistent formats create a mess of unstructured data.
When claims start with unstructured data, downstream processes break, blocking everything from automated service assignment to liability assessment and fraud detection.
Solution
Assured’s Claims Intelligence Platform provides a complete ingestion solution that gathers structured data from the start of every claim.
Our modular platform fits around your systems, standardizing intake, powering downstream automation, and enabling true straight-through processing.
The Assured Ingestion Engine
Capture quality data to build a solid foundation for decision-making and downstream automation. Our platform wraps around your core systems, standardizing intake without disrupting existing workflows.
Digital FNOL
Delight customers with an intuitive and compassionate customer experience using our self-service web app.
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First Contact
Digitally follow up with involved parties to ask questions, gather documents, assign services, and more.
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Straightforward, adaptive, and agile
With native integrations to leading core system APIs, robust middleware, and a library of plug-in components, the Assured platform works seamlessly with your existing systems and flexibly adapts as you scale.
Modular AI-driven solutions, built to work better together
From Agentic AI agents to LLM-powered workflows, Assured’s suite of solutions helps you improve your customer experience, close claims faster, and improve loss ratio.