Automated claims processing platform for P&C carriers
Intelligent automation and AI-driven capabilities for every step of the claims lifecycle
Improve cycle time
Automated handoffs and guided steps lead to 5+ fewer phone calls per claim
Reduce operational effort
70% of interactions are handled by Assured's agentic AI
Improve decision quality
Standardized workflows increase accuracy across adjusters
What sets Assured’s claims automation platform apart
End-to-end automation built for P&C carriers that uses quality data to ensure automation is consistent and predictable.
Assured’s platform reduces fragmentation by centralizing actions, tasks, and communication, working seamlessly with existing core systems.
Automated claims processing platform for truly touchless claims
Higher process completion rates
Digital, automated solutions with 84% flow completion
Shorter processing timelines
Automated tasks move claims forward faster, reducing cycle time by 6 days
Happier policyholders
Clearer communication with fewer lapses leads to a 4.8/5 customer satisfaction score
Automation is evolving into AI-orchestrated claims processing
Carriers adopting AI gain speed and consistency at scale.
Modular AI-driven capabilities to automate the entire lifecycle
Adaptable design fits different claim types and operating models. Quality data collected at FNOL powers each AI-driven module for consistency and accuracy.
FNOL
Automated data capture ensures clean inputs from the start, reducing missing or unclear details that cause downstream friction. FNOL options that support both digital intake and agent-assisted workflows.
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First Contact
Automatically initiate digital outreach to confirm key details and collect statements from all involved parties.
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Injury Investigation
Automate document requests, reminders, and evidence collection. Consolidate all injury-related materials into one record. Keep cases progressing with fewer manual checkpoints.
Sidekick
Guide call center teams through compliant, structured scripts and automatically convert conversations into machine-readable claim data. Automated, phone-based intake matches digital workflows.
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Service Assignment
Automatically dispatch inspections, estimates, or repairs. Let claimants self-book through digital scheduling and track service completion to avoid workflow gaps.
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Messaging
Centralize all communication, preventing scattered conversations across channels. Close claims faster by keeping all context in one place.
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Emma
Agentic AI purpose-built for P&C. Emma keeps claims moving forward, automatically collecting missing details and answering user questions. Emma works proactively, but knows when to escalate when human judgment is required.
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CAT
Automation that scales instantly during surge events. Stay ahead during peak loads by proactively preparing policyholders for incoming CATs. Prioritize effectively with automated routing and triage by severity, location, and exposure type.
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Fraud
Identify inconsistencies early, and automatically see flagged items for SIU review. Reduce leakage with an intelligent fraud solution that proactively identifies fraud and dynamically adapts in real time.
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Works with core systems
Assured offers out-of-the-box integrations that minimize IT lift and enable fast rollout of automated workflows.
Automated claims processing improves the experience for policyholders & adjusters
I love how much easier this makes my job. I have all the tools and information to start my investigation even if I don’t reach the customer on the first call.
Claims Adjuster
We had already sunk millions of dollars into building our own digital solution before we learned about Assured. We switched when we realized we could fast track the transformation and create a much better customer experience right out of the box with Assured.
Chief Claims Officer, Top 10 P&C Carrier
Super easy, seamless, painless! Prefer a digital experience over talking to a human.
Julie, Policyholder
With Assured’s automated claims processing platform, you can:
Streamline end-to-end claim workflows
Reduce claims handling expenses through automation
